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Effortlessly Expand Your DevQAOps Capabilities with a Secure and Scalable Offshore Delivery Center

Streamline Back-Office Operations with a Dedicated Captive Center for Enhanced Control and Efficiency.

In today’s competitive IT landscape, organizations are rethinking traditional hiring models to access high-quality, cost-effective talent. The shift toward remote and hybrid workforces, accelerated by the 2020-21 pandemic, has made it essential for businesses to embrace flexible and scalable talent strategies. As U.S. companies face growing pressure to innovate while managing costs, many are turning to offshore solutions that offer a strategic advantage. One increasingly popular model is the Virtual Captive Center in India—an approach that combines the operational control of an in-house team with the efficiency and scalability of a third-party provider. By partnering with a reliable virtual captive provider, companies can seamlessly establish a fully managed offshore presence, complete with infrastructure, recruitment, HR services, and IT support, while retaining the flexibility to internalize operations in the future. This model ensures alignment with business goals, enhanced productivity, and access to a rich pool of tech talent—all while maintaining full visibility and governance.

The Importance of Adopting a Build, Operate, Transfer (BOT) Model for Organizational Growth

Trust Us for Reliable and Consistent Solutions

At AMZ, we prioritize the highest standards of information security to protect our clients’ data and intellectual property. Our robust security framework is fully integrated into our Quality Management System and aligns with ISO 9001:2008 standards. We maintain stringent controls across physical infrastructure, workstations, servers, and networks to ensure end-to-end data protection. Our approach is built on five core principles: safeguarding confidentiality to prevent unauthorized data access, maintaining integrity to ensure data accuracy and consistency, guaranteeing availability so that systems and information are accessible whenever required, ensuring accountability by tracking all user actions, and providing assurance that every security measure is thoroughly implemented and actively monitored. This comprehensive approach enables AMZ to deliver secure, reliable, and compliant services across all client engagements.

Build, Operate, & Transfer Services By AMZ

 Services

  • Project management
  • Requirement analysis
  • Quality Engineering and Automation
  • Non-functional Engineering & Testing
  • Hosted Test Labs
  • Full Product/Application development
  • UI/UX design and development
  • Product/Application support & maintenance
  • Patch validation, release and sustenance activities

Operations

  • Offshore Delivery Centre (ODC) governance
  • Program management
  • Transition management
  • Candidate sourcing and onboarding (Talent acquisition)
  • Talent Development & Training
  • IT Infrastructure Ops
  • Business continuity and disaster recovery
  • Risks and compliance
  • Ongoing status and communication
  • Facilities management & Logistics

With a strong track record of delivering over 10 successful Build-Operate-Transfer (BOT) engagements, AMZ brings proven expertise in setting up and scaling high-performance offshore delivery centers. Backed by 22+ years of experience in tailored software quality and development services, our infrastructure spans 200,000 SFT across four state-of-the-art offices. We are a security-first organization, holding certifications in ISO 27001:2013, ISO 9001:2015, ISO 13485:2016, and SOC 3, with stringent adherence to mature Information Security and Intellectual Property Management Systems (ISMS & IPMS). Our readiness to onboard BOT engagements is enhanced by long-standing partnerships, transition-ready teams, and a well-established Knowledge Management (KM) and training framework that ensures rapid ramp-up. With CMMI Level 5 SVC 2.0 accreditation and thought leadership in developing the TMMi® model, we bring process maturity that guarantees predictable delivery. Supported by a fully integrated ecosystem—including HR, recruitment, L&D, finance, and PMO—AMZ offers a seamless foundation for scalable and secure offshore operations, trusted by global industry leaders.

Our Key Differentiators

Our Skilled Workforce is Strategically Distributed Across the Globe

At AMZ, we take immense pride in the strength of our global talent and the robust support functions that drive seamless service delivery across our worldwide client base. With a dynamic workforce of over 3,800 professionals operating across multiple geographies, we ensure uninterrupted performance through a well-orchestrated ecosystem. Our delivery excellence is powered by dedicated teams in Infrastructure, Human Resources, Talent Acquisition, Learning & Development, Process Excellence, Project Management Office (PMO), and Corporate Services. These enabling functions work in harmony to support our captive and delivery centers, ensuring business continuity, high-quality outcomes, and consistent productivity. This integrated operational backbone empowers AMZ to deliver reliable, scalable, and world-class solutions to clients across industries—setting us apart as a trusted global partner.

AMZ’s comprehensive support functions are the backbone of our efficient and effective global service delivery. Our ICT Infrastructure ensures seamless integration and management of complex networks, safeguarding business continuity and information security while delivering uninterrupted services worldwide. The Human Resources (HR) team is dedicated to supporting both the organization and its employees, fostering a culture of growth and providing services that enhance career development and employment satisfaction. Talent Acquisition & Management swiftly recruits top-tier professionals, matching the right talent to project requirements, ensuring optimal resource allocation. Through Talent Development, we continuously offer learning opportunities that nurture employee capabilities, leading to higher retention and long-term growth. Our Project Management Office (PMO) ensures operational excellence by effectively managing resources, optimizing costs, and enhancing both client and employee experiences. Corporate Services guarantees a healthy and productive work environment, managing everything from facility maintenance to procurement, ensuring smooth business operations. Finally, our Integrated Process Management focuses on refining processes, enhancing quality, and identifying improvement opportunities to optimize productivity and reduce project cycle times, ensuring that AMZ consistently exceeds client expectations.

We Provide Comprehensive and Efficient Support Functions for Seamless Operations

Our Robust and Secure Offshore Delivery Center Ensures Seamless Global Operations

AMZ’s offshore facility in Hyderabad, India spans over 200,000 sq. ft., providing an ideal environment for our skilled workforce. Designed with cutting-edge infrastructure, the facility adheres to the Indian Green Building Council (IGBC) standards, showcasing our commitment to sustainability. It is built for high availability, featuring redundant internet connections and power supplies to ensure uninterrupted operations. The center supports 24×7 operations, enabling continuous IT development, testing, and maintenance, while also providing rapid responses to emergencies. Fully compliant with ISO 27001, GDPR, and SOC standards, our facility ensures the highest levels of data security and privacy. With two Disaster Recovery (DR) Sites, we guarantee continuous business operations and minimal downtime. The facility is equipped to create multiple virtual LANs for enhanced network security, providing an additional layer of protection by using physical access controls to maintain strict separation between teams. Additionally, we offer dedicated cloud-enabled labs for compatibility, performance, and mobile application testing, ensuring that we deliver comprehensive and high-quality solutions to our clients.

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